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Return Policy

Return Policy

As a slow fashion label, each Aaranya product is handcrafted in limited batches. We do not mass produce, and thus returns are accepted only under the following conditions:

Eligible Returns

  • If the product you received is damaged, defective, or incorrect.

  • You must notify us within 48 hours of receiving the product with supporting photos/videos via email at aaranya.gwaliordesignproject@gmail.com.

  • Items must be unused, unwashed, and returned in their original condition with tags and packaging intact.

Non-Returnable Items

  • Made-to-order/customised items

  • Lifestyle goods such as incense, oils, or perishable items

  • Sale/discounted items unless received in a damaged condition

Return Process

  • Once approved, our team will schedule a pickup or guide you through the return.

  • Items must be shipped back within 7 days of approval.

Returned items are subject to a quality check before the return is processed.